[% IF ! c.cobrand.is_council %]
    <h2>[% loc('We’re sorry to hear that your problem hasn’t been fixed.') %]</h2>

    <p>
    [% loc('FixMyStreet helps you send a report to your council, but we’re not responsible for fixing things. If you’d like to chase your issue, please search your inbox for the latest reply, or auto-reply from your council, and respond to that.') %]
    </p>

    <p>
    [% loc('Meanwhile, if you’re getting nowhere, you might consider writing to your local councillor or other representative to see if they can help.') %]
    </p>

    <p>
    [% tprintf(loc('You can do this on <a href="%s">WriteToThem</a>, another useful mySociety website.'), "https://www.writetothem.com/?utm_source=fixmystreet.com&amp;utm_campaign=workflow_links&amp;utm_medium=link&amp;utm_content=completed+unfixed") %]
    </p>
[% END %]