Subject: Refund requested for cancelled bulky goods collection [% original_sr_number %] A bulky goods collection has been cancelled and is entitled to a refund. Payment Date: [% USE date; date.format( payment_date, '%d/%m/%y %H:%M' ) %] [% IF payment_method == 'csc' %] PAYE.net code: [% payment_code %] [% ELSE %] Capita SCP Response: [% scp_response %] CAN: [% continuous_audit_number %] Auth Code: [% auth_code %] [% END %] Original Service Request Number: [% original_sr_number %] This email was sent automatically, from an unmonitored email account - so please do not reply to it.