Subject: Your report has been logged: [% report.title %] Hello [% report.name %], [% IF report.state == 'for triage' %] Thank you for submitting your report to FixMyStreet, it will be submitted to Island Roads for review. [% ELSE %] Thank you, your enquiry has been received by Island Roads and appropriate action will be taken. We don't routinely contact customers regarding their enquiries, unless we have a specific query about the issue. Any status updates for the issue can be tracked via FixMyStreet, if you contact us again about this issue, please quote your 8-digit reference number. Thank you for submitting your enquiry to us via FixMyStreet. [% END %] [% IF cobrand.is_council && !cobrand.owns_problem( report ) %] Please note that [% cobrand.council_name %] is not responsible for this type of report, so it will instead be sent to [% report.body %]. [% ELSE %] [% TRY %][% INCLUDE '_council_reference.txt' problem=report %][% CATCH file %][% END %] [% END %] It is available to view at: [% cobrand.base_url_for_report(report) %][% report.url %] Your report has the title: [% report.title %] And details: [% report.detail %] [% signature %] This email was sent automatically, from an unmonitored email account - so please do not reply to it.