Subject: Defect Tool Problem Report: [% report.title %] Dear [% bodies_name %], [% missing %][% multiple %]A user of [% site_name %] has submitted the following report of a local problem that they believe might require your attention. [% fuzzy %], or to provide an update on the problem, please visit the following link: [% url %] [% has_photo %]---------- Name: [% report.name %] Email: [% report.user.email OR "None provided" %] Phone: [% report.user.phone OR "None provided" %] Category: [% report.category %] Subject: [% report.title %] Details: [% report.detail %] Latitude: [% report.latitude %] Longitude: [% report.longitude %] Road: [% report.get_extra_field_value('road_name') %] Section: [% report.get_extra_field_value('sect_label') %] Area: [% report.get_extra_field_value('area_name') %] Heard from: [% report.get_extra_metadata('where_hear') %] View OpenStreetMap of this location: [% osm_url %] [% closest_address %]---------- [% signature %] If there is a more appropriate email address for messages about [% category_footer %], please let us know. This will help improve the service for local people. We also welcome any other feedback you may have.