Subject: Street Light Fault: [% title %]

Customer Details

Name: [% name %]

Email: [% email OR 'None provided' %]

Phone: [% phone OR 'None provided' %]


Enquiry Details

Date & Time logged: [% confirmed %]

Report type: [% report.get_extra_field_value('FaultType') %]

5 or more lights affected: [% report.get_extra_field_value('5Lights') %]

Unit Number: [% report.get_extra_field_value('unitid') %]


Title: [% title %]

Description: [% detail %]

[% url %]

Location Details

Unit description and location: [% report.get_extra_field_value('asset_details') %]

Easting/Northing: [% easting %]/[% northing %]

Latitude: [% latitude %]

Longitude: [% longitude %]

[% closest_address %]


Replies to this email will go to the user who submitted the problem.