Customer Details

Name [% name %]
Email [% email OR 'None provided' %]
Phone [% phone OR 'None provided' %]

Enquiry Details

Date & Time logged [% confirmed %]
Report type [% report.get_extra_field_value('FaultType') %]
5 or more lights affected [% report.get_extra_field_value('5Lights') %]
Unit Number [% report.get_extra_field_value('unitid') %]
Title [% title %]
Description [% detail %]
URL [% url %]

Location Details

Unit description and location [% report.get_extra_field_value('asset_details') %]
Easting/Northing [% easting %] [% northing %]
Latitude [% latitude %]
Longitude [% longitude %]
[% closest_address %]
NB: Replies to this email will go to the user who submitted the problem.