[%

email_summary = "There was a problem with your payment";
email_columns = 2;

PROCESS '_email_settings.html';
INCLUDE '_email_top.html';

%]

<th style="[% td_style %][% primary_column_style %]" id="primary_column">
  [% start_padded_box | safe %]
  <h1 style="[% h1_style %]">There was a problem with your payment</h1>
  [% IF report.category == 'Bulky collection' %]
    <p style="[% p_style %]">There was a problem taking payment for your [% report.title %].</p>
    [% IF c.cobrand.moniker == 'peterborough' -%]
    <p style="[% p_style %]">Please contact 01733 747474; if you feel you will have difficulty with the auto payment system please advise the call handler at the start of the call.</p>
    [% ELSIF c.cobrand.moniker == 'bromley' -%]
    <p style="[% p_style %]">Please contact the Customer Service Centre on 0300 303 8658 to try again.</p>
    [% ELSIF c.cobrand.moniker == 'sutton' -%]
    <p style="[% p_style %]">Please contact the Customer Service Centre on 020 8770 5000 to try again.</p>
    [% ELSE -%]
    <p style="[% p_style %]">Please contact the Customer Service Centre to try again.</p>
    [% END %]
   [% IF waste_features.bulky_retry_bookings %]
    <p style="[% p_style %]">
        Provide the reference number <strong>[% report.id %]</strong> so you do not have to provide details of your collection again.
        Please note this reference number is only valid for 72 hours and you may need to select a different collection day depending on demand.
    </p>
   [% END %]
  [% ELSE %]
    <p style="[% p_style %]">There was a problem taking payment for your [% report.title %]</p>

    <p style="[% p_style %]">Please contact the Customer Service Centre to try again.</p>
  [% END %]

  [% end_padded_box | safe %]
</th>
[% WRAPPER '_email_sidebar.html' object = report %]
    <h2 style="[% h2_style %]">[% report.title | html %]</h2>
    [% report.detail | html_para_email(secondary_p_style) %]
[% END %]

[% INCLUDE '_email_bottom.html' %]