Subject: Failure to update Echo about confirmed payment [% USE pounds = format('%.2f'); PROCESS 'waste/_bulky_data.html'; ~%] We failed to update Echo about confirmed payment for the following bulky waste collection: [% report.detail %] Collection ref: [% report.id %] Collection date: [% collection_date %] Items to be collected: [% INCLUDE 'waste/_bulky_list.txt' %] [% IF payment %] Amount paid: £[% pounds(payment / 100) %] [% END %] Payment ref: [% report.get_extra_metadata('payment_reference') %] Payment type: [% report.get_extra_field_value('payment_method').replace( '_', ' ' ).ucfirst %] Customer details: Name: [% report.name %] Email: [% report.user.email %] Phone: [% report.phone_waste %] Collection instructions: [% report.get_extra_field_value('Exact_Location') %]