[% IF problem.external_id ~%]
<p style="[% p_style %]">The report's reference number is <strong>[% problem.id %]</strong>.
  Please quote this if you need to contact the council about this report.</p>
[% ELSE %]
<p style="[% p_style %]">The report's reference number is <strong>[% problem.id %]</strong>.
 [% IF problem.body != cobrand.council_name %]
  For any further enquiries regarding this report, please contact [% problem.body %]
  [%~ IF problem.contact.email %] at [% problem.contact.email %][% END %].
 [% END %]
</p>
[%~ END %]